Retroceptor 20-Year Warranty

Activate your warranty for Retroceptor

 

General

 

This warranty is provided by Green Turtle Technologies Ltd. for products sold in Canada, and by Green Turtle Americas Ltd. for products sold in the continental U.S. Although the companies are collectively referred to herein as “Green Turtle,” each company only warrants products sold in its respective market. Retroceptor grease interceptors are not intended for residential or consumer use, and may not be purchased or sold for those applications.

 

Green Turtle warrants to the original purchaser that all Retroceptor grease interceptors purchased from Green Turtle will be free from defects in materials and workmanship for a period of one (1) year following the date of initial delivery to the purchaser, subject to the terms and conditions below.

 

Registration

 

Upon submission of a warranty registration card to Green Turtle by the owner in the first thirty (30) days of ownership, Green Turtle further warrants that if the Retroceptor is installed, operated, and maintained in accordance with Green Turtle instructions and applicable state/provincial and federal regulatory requirements, the Retroceptor devices:

 

 

Warranty

 

1. Will not leak for a period of twenty (20) years from date of initial delivery due to natural external corrosion.

 

2. Will not leak for a period of twenty (20) years from date of initial delivery due to internal corrosion, provided the Retroceptor is used solely for the treatment of commercial/institutional kitchen wastewater (other applications, including but not limited to residential and consumer applications are not covered by this warranty).

 

3. Will not leak for a period of twenty (20) years from date of original delivery due to structural failure, which shall be defined as spontaneous breaking or collapse.

 

All of the warranties herein are subject to the following conditions:

 

1. The Retroceptor is installed, operated, and maintained in accordance with the Retroceptor Installation Instructions and Retroceptor Owner's Manual.

 

2. There are no post-installations or repairs of the original Retroceptor.

 

3. The original installation has been carried out in Canada or the United States.

 

4. The original installation was performed following the Retroceptor installation procedures by a trained contractor with all his/her required registrations, certificates and/or licenses, to complete the installation, repair or alteration in accordance with recognized industry practices and applicable regulatory
requirements.

 

5. The Retroceptor has been operated and maintained in accordance with regulatory requirements designed to minimize the possibility of structural failures and releases of regulated substances.

 

6. The Retroceptor shall not be installed or used in any application other than commercial, industrial, or institutional use.

 

7. If the Retroceptor is remanufactured, moved, or removed from the installation for any reason prior to the expiration of this warranty, the structural warranty protections will terminate unless the Retroceptor is inspected, repaired (as necessary), and re-certified by Green Turtle and, upon reinstallation, the purchaser continues to satisfy the other conditions of the warranty.

 

8. The sole warranty for accessories, including but not limited to covers, is that they are warranted for a period of one (1) year against defects in materials and workmanship from date of shipment.

 

9. Consumable parts including but not limited to gaskets and o-rings are excluded from this warranty.

 

10. Customer assumes the risk of and agrees to indemnify Green Turtle against and hold Green Turtle harmless from all liability relating to (i) assessing the suitability for Customer's intended use of the Retroceptor and of any system design or drawing and (ii) determining the compliance of Customer's use of the
Retroceptor with applicable laws, regulations, codes and standards. For Retroceptors resold by Customer, Customer retains and accepts full responsibility for all warranty and other claims relating to, or arising from, Customer's Retroceptor system which includes or incorporate Retroceptor or components thereof manufactured or supplied by Green Turtle, and Customer is solely responsible for any and all representations and warranties regarding the Retroceptor system made or authorized by Customer. Customer will indemnify Green Turtle and hold Green Turtle harmless from any liability, claims, loss, cost or expenses (including reasonable legal fees) attributable to Customer's Retroceptor system or representations or warranties concerning same.

 

11. GREEN TURTLE'S LIABILITY UNDER THIS WARRANTY IS LIMITED, AT GREEN TURTLE'S DISCRETION, TO REPAIR THE DEFECTIVE RETROCEPTOR, TO REPLACE RETROCEPTOR IN EXCHANGE FOR THE DEFECTIVE UNIT, OR TO REFUND OF THE ORIGINAL PURCHASE PRICE. GREEN TURTLE IS NOT LIABLE FOR ANY LABOR, SHIPPING, OR OTHER INSTALLATION COSTS, AND SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES IN CONNECTION WITH SUCH RETROCEPTOR INCLUDING, WITHOUT LIMITATION, COSTS, EXPENSES, OR LIABILITIES ASSOCIATED WITH ENVIRONMENTAL CONTAMINATION, FINES OR PENALTIES, FIRES, EXPLOSIONS, OR ANY OTHER CONSEQUENCES ALLEGEDLY ATTRIBUTABLE TO
A BREACH OF THE WARRANTY OR DAMAGES UNDER DECEPTIVE TRADE PRACTICES OR SIMILAR CONSUMER PROTECTION ACTS. THE FOREGOING CONSTITUTES GREEN TURTLE'S EXCLUSIVE OBLIGATION AND GREEN TURTLE MAKES NO EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY, OR ANY WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSES WHATSOEVER. NO EMPLOYEE OF GREEN TURTLE OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY OTHER REPRESENTATIONS OR WARRANTIES OTHER THAN THE WARRANTY SET FORTH HEREIN.